All About Computer Accessories
Who says that accessories are only for people? Nowadays, you can also give your computer an attitude through the use of computer accessories. More than just as eye candy, these computer accessories are also guaranteed to help your computer experience become much better than usual. Computer accessories are also gaining ground as a popular commodity because of the many benefits people find about them. You will be surprised with how many computer accessories are now made available to the public. From children to adults, computer accessories have definitely reached the peak of its popularity.
The Uses of Computer Accessories
Perhaps the most popular among the various computer accessories are mouse pads. Most people might even mistake them to be part of the hardware but they are not. Mouse pads are important because they provide your mouse with a smoother surface to run through. Imagine if you have to simply let your mouse go over the table, it’s surface will end up scratched and so will your own table.
Although computers have their own internal speakers, it usually just emit warning sounds or even errors. If you needed to hear something of an audio file or through the internet, you will need external speakers to facilitate this for you. Music lovers who constantly find themselves in front of the computer even purchase booster speakers these days for a musical pleasure trip.
Speaking of being constantly in front of the computer, most desktops nowadays can be seen with screen protectors over them. Aside from protecting the monitor’s screen from scratches, these computer accessories also act as a shield for the user’s eyes. Being in front of the computer for too long will really hurt the eye specially under glaring screen conditions. Through screen protectors, computer accessories find themselves functioning for the benefit of the users as well.
Where to Purchase the Best Computer Accessories
One of the best venues for purchasing computer accessories are computer wholesale shops. You can easily find cheap accessories for sale in there. You can also purchase online although it might be a bit hard if there are certain specs which must be followed so that these computer accessories will fit into your computer. You can also try visiting the electronics sections inside malls and even electronic shops because they also sell various computer accessories.
Just keep in mind that you need to buy computer accessories which you know how to use. Do not buy one if you are uncertain of its functions because it might end up damaging your computer system. Plus, be sure to follow setup instructions carefully so that you don’t end up harming your computer in the process. Have someone help you out in setting up your computer accessories if you are fidgety about the thought of doing it all on your own. In addition, you should also ask for warranty cards especially if you are buying computer accessories which are a bit costly. This will give you some peace of mind that should there be problems, you can have it in exchange of something much better.
Marshall has been running as a way to present various computer accessories in a new way.
The Uses of Computer Accessories
Perhaps the most popular among the various computer accessories are mouse pads. Most people might even mistake them to be part of the hardware but they are not. Mouse pads are important because they provide your mouse with a smoother surface to run through. Imagine if you have to simply let your mouse go over the table, it’s surface will end up scratched and so will your own table.
Although computers have their own internal speakers, it usually just emit warning sounds or even errors. If you needed to hear something of an audio file or through the internet, you will need external speakers to facilitate this for you. Music lovers who constantly find themselves in front of the computer even purchase booster speakers these days for a musical pleasure trip.
Speaking of being constantly in front of the computer, most desktops nowadays can be seen with screen protectors over them. Aside from protecting the monitor’s screen from scratches, these computer accessories also act as a shield for the user’s eyes. Being in front of the computer for too long will really hurt the eye specially under glaring screen conditions. Through screen protectors, computer accessories find themselves functioning for the benefit of the users as well.
Where to Purchase the Best Computer Accessories
One of the best venues for purchasing computer accessories are computer wholesale shops. You can easily find cheap accessories for sale in there. You can also purchase online although it might be a bit hard if there are certain specs which must be followed so that these computer accessories will fit into your computer. You can also try visiting the electronics sections inside malls and even electronic shops because they also sell various computer accessories.
Just keep in mind that you need to buy computer accessories which you know how to use. Do not buy one if you are uncertain of its functions because it might end up damaging your computer system. Plus, be sure to follow setup instructions carefully so that you don’t end up harming your computer in the process. Have someone help you out in setting up your computer accessories if you are fidgety about the thought of doing it all on your own. In addition, you should also ask for warranty cards especially if you are buying computer accessories which are a bit costly. This will give you some peace of mind that should there be problems, you can have it in exchange of something much better.
Marshall has been running as a way to present various computer accessories in a new way.
Accessories for Your Computer
Labels:
computer system,
computer syster
Having a computer nowadays is not as simple as it was ten years ago. Today, there are more computer parts and hardware that can be added on. Using a computer has also become harder. There are many applications that can be used and many computer accessories that can be utilized and needed when using a computer, may it be a desktop or a laptop.
There are computer accessories that can be used for both desktop and laptop computers. A few of them are the following: Memory cards are used as an additional and mobile storage space for computer files. Card readers can be connected to the computer to read the content of a memory card. Headphones, headsets and microphones are connected to the computer to hear and record a computer audio. Instead of using the speakers, a headphone can be used for private listening. A microphone is used for recording audio in the computer. A headset is a headphone and microphone in one. For people who use their computers for gaming, gamepads and joystick are very useful. This allows them to play computer games easily. Webcams are used as a computer camera and is very useful when communicating with someone over the internet. There are also Infrared and Bluetooth technologies with allows wireless file transfers. Most desktop computers do not have one already installed and older models of laptops may not have one installed either. Infrared and Bluetooth devices can be connected through the USB port of the computer. A graphics or computer tablet can be connected to the computer which allows one to input hand-drawn images into the computer and is used similar to a pen and paper.
Some computer accessories can be used for desktop computers only. Power supplies are used to give power to all parts of the computer. Voltage usually depends on what country it is used. There are also available Remote controls for computers which serve the same purpose as any remote control. Desktop computers can also have changeable cases. They may either be PC cases or tower cases which are more commonly used today.
Laptop computers have a little more accessories than desktop computer have. There are batteries for laptop computers. Since it is a mobile computer, batteries are important and a back-up battery is helpful when no power outlet is available to charge the battery already drained by using the laptop. A mouse can be connected to a laptop if one is not used to using a track pad or just feels more comfortable using a mouse. There are also available docking stations for laptops which depend on what computer brand you are using. It is also important to have a laptop bag that is sturdy and durable to keep your laptop safe while travelling. Using a laptop security device is also important in keeping your laptop safe. There are available locks especially designed for laptops computers.
If you are the type of person who likes to do things on your own, you can also choose to get a repair or service manual for your computer. If you are knowledgeable and confident enough, this can save you from taking your
Technorati Tags: computer accessories
There are computer accessories that can be used for both desktop and laptop computers. A few of them are the following: Memory cards are used as an additional and mobile storage space for computer files. Card readers can be connected to the computer to read the content of a memory card. Headphones, headsets and microphones are connected to the computer to hear and record a computer audio. Instead of using the speakers, a headphone can be used for private listening. A microphone is used for recording audio in the computer. A headset is a headphone and microphone in one. For people who use their computers for gaming, gamepads and joystick are very useful. This allows them to play computer games easily. Webcams are used as a computer camera and is very useful when communicating with someone over the internet. There are also Infrared and Bluetooth technologies with allows wireless file transfers. Most desktop computers do not have one already installed and older models of laptops may not have one installed either. Infrared and Bluetooth devices can be connected through the USB port of the computer. A graphics or computer tablet can be connected to the computer which allows one to input hand-drawn images into the computer and is used similar to a pen and paper.
Some computer accessories can be used for desktop computers only. Power supplies are used to give power to all parts of the computer. Voltage usually depends on what country it is used. There are also available Remote controls for computers which serve the same purpose as any remote control. Desktop computers can also have changeable cases. They may either be PC cases or tower cases which are more commonly used today.
Laptop computers have a little more accessories than desktop computer have. There are batteries for laptop computers. Since it is a mobile computer, batteries are important and a back-up battery is helpful when no power outlet is available to charge the battery already drained by using the laptop. A mouse can be connected to a laptop if one is not used to using a track pad or just feels more comfortable using a mouse. There are also available docking stations for laptops which depend on what computer brand you are using. It is also important to have a laptop bag that is sturdy and durable to keep your laptop safe while travelling. Using a laptop security device is also important in keeping your laptop safe. There are available locks especially designed for laptops computers.
If you are the type of person who likes to do things on your own, you can also choose to get a repair or service manual for your computer. If you are knowledgeable and confident enough, this can save you from taking your
Simple Steps - Protect your Computer Online
Labels:
anti virus protection,
computer basic,
security,
software
So you've bought your computer and want to get online? It's not as simple as connect the wire and off you go these day's. The internet is a weird and wonderful place as long as you can control what you do.
That's why you need to protect yourself. These can be done in a number of very simple steps. This article will get you started but you should always try to be smart when your surfing the net!
Step 1: Anti-Virus Scanner
Whether you're connecting to the internet or not, you need an Anti-Virus scanner. Your computer can become infected with "viruses". These are little files or codes that have been written to ruin your computer! That's why they must be stopped!
There are many programs out there that can help, but it's best to trust only the mainstream programs as these are used widely and updated regularly.
Recommendations:
AVG Anti-Virus Free
http://free.grisoft.com/doc/1
Avast antivirus
http://www.avast.com/
Step 2: Firewall
Ok so your thinking what is a "firewall" sounds scary right? Well it's not really. It is again another line of defence against the number of ways your computer can be attacked. In simple terms it blocks other computers and programs from connecting to you and playing with your stuff. Think of it as an internet wall of fire, where you allow what can pass through.
Software - Again there are many programs available to protect you, Recent Microsoft Windows machines come with Windows Firewall, which can be described as basic at best. We do recommend you go for mainstream again.
Hardware - A firewall can also be included as part of your hardware, like an internet router "that's the box that sits between your pc and the internet line". This is the best and recommended way to have a firewall. As it blocks intruders before it gets to your pc.
Recommendations:
Zone Alarm
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp
Step 3: Be AWARE!!
Simply put watch what you download and accept to save to your PC, sometimes people can send you files in e-mails. They look ok but when you run them they will install something onto your PC and leave you upset and distraught. Always scan something that has been downloaded before opening it and never open/run programs that have been sent in an e-mail from unknown sources.
Step 4: Go for it
That's pretty much it to get you going. If you think something doesn't look right, it probably isn't. Hopefully this will get you going to start with, wait till you find out about spy ware and Trojan's!! Good Luck and Safe Surfing
That's why you need to protect yourself. These can be done in a number of very simple steps. This article will get you started but you should always try to be smart when your surfing the net!
Step 1: Anti-Virus Scanner
Whether you're connecting to the internet or not, you need an Anti-Virus scanner. Your computer can become infected with "viruses". These are little files or codes that have been written to ruin your computer! That's why they must be stopped!
There are many programs out there that can help, but it's best to trust only the mainstream programs as these are used widely and updated regularly.
Recommendations:
AVG Anti-Virus Free
http://free.grisoft.com/doc/1
Avast antivirus
http://www.avast.com/
Step 2: Firewall
Ok so your thinking what is a "firewall" sounds scary right? Well it's not really. It is again another line of defence against the number of ways your computer can be attacked. In simple terms it blocks other computers and programs from connecting to you and playing with your stuff. Think of it as an internet wall of fire, where you allow what can pass through.
Software - Again there are many programs available to protect you, Recent Microsoft Windows machines come with Windows Firewall, which can be described as basic at best. We do recommend you go for mainstream again.
Hardware - A firewall can also be included as part of your hardware, like an internet router "that's the box that sits between your pc and the internet line". This is the best and recommended way to have a firewall. As it blocks intruders before it gets to your pc.
Recommendations:
Zone Alarm
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp
Step 3: Be AWARE!!
Simply put watch what you download and accept to save to your PC, sometimes people can send you files in e-mails. They look ok but when you run them they will install something onto your PC and leave you upset and distraught. Always scan something that has been downloaded before opening it and never open/run programs that have been sent in an e-mail from unknown sources.
Step 4: Go for it
That's pretty much it to get you going. If you think something doesn't look right, it probably isn't. Hopefully this will get you going to start with, wait till you find out about spy ware and Trojan's!! Good Luck and Safe Surfing
How to Choose the Right Webcam Surveillance Software?
Labels:
computer system,
computer syster,
software
Many people want to have some kind of spy equipment for better home security. However, besides wireless spy cameras, VCR or DVR systems, there is also special software used to control those surveillance gadgets.
Large companies use professional security systems along with already built in (embedded digital video recorder or PC based DVR soft) spy camera control software. But what about smaller guys? Do you also have to spend thousands of dollars for professional spy security system and software to feel safe and secure in your house? And the answer is not necessarily.
Webcam for Spying Purposes
You have the ability to use your webcam (connected to your PC) as a surveillance tool. And to control it, all you need is inexpensive webcam surveillance software. As a matter of fact, such software allows you to connect more than one camera. It can display as much as 16 webcam views on your computer screen.
Moreover, webcam surveillance software even allows you to detect motion and start capturing an event within milliseconds. This means that you don't have to keep your webcam surveillance software turned on all the time in order to secure the area. By using motion detection webcams, you can also save your computer's HDD (hard drive) space.
You know, video takes a lot of hard drive space. Non stop recording for 24 hours can cost you 1GB of HDD space a day. Well, it depends on the chosen image quality. Lower quality images will require less bandwidth. Also, if you set lower FPS (frames per second), then you'll save even more HDD space.
But if you have a large HDD (like 160GB or more), then there's nothing to worry about.
What to Look for in Webcam Surveillance Software?
Before you decide to order webcam surveillance software, there are a couple of things to consider. Let's take a look at some of the features of webcam software that you should seriously consider, ok.
Audio Capturing - Does your webcam surveillance software have audio capturing option? If not, then you should consider that carefully. If you want to record a conversation, it's crucial.
Compressed Files - Does your webcam software compress video files? If not, then the space of your HDD might fill up quickly. Try to search for software that compresses the video without losing its quality.
Remote Access - This is very important. If you leave your webcam to record the area, you should have the ability to access your webcam's view via internet connection. This is very neat function that is absolutely must in webcam software.
Motion Detection - We've already mentioned that. Motion detection is also extremely important. You don't want to record the area when nothing's going on, right. So make sure that motion sensing is enabled in your software.
Alert Options - Does the webcam surveillance software have an alert option? Some webcam software alert when they detect something. They can alert via email or even dial a phone number. You should seek for this feature, because it's very neat.
Multiple Webcams - Can your surveillance software record a live view from multiple web cameras? 2, 4 or 16? If you want to connect more than one camera to your PC, then multiple webcam support is absolutely must in the software you choose.
Stealth Mode - Does the webcam software run in stealth mode? Stealth mode means that nobody can see if the software is running or not. Not even if they Press "Ctr+Alt+Del" and look at Windows Task Manager!
Look for webcam surveillance software that allows you to do all or at least most of the functions mentioned above. If your software isn't capable of detecting motion, doesn't have alert option, doesn't have audio recording options, then search for a better solution.
In Conclusion
Webcam software (for spying or home protection purposes) combined with a few inexpensive webcams, can definitely serve as a basic home security system. You can put your webcams in the most important places and have your PC to record each camera's view. And if motion sensors detect something unusual, they can alert you via email or phone.
However, if you're really looking for quality and all-in-one solution for professional home protection, then a more powerful DVR security system with multiple spy cameras could be your best shot. Such systems cost over thousand dollars, but they're ideal for quality home or office protection.
Author Bio
Dan Crane offer free tips and article about spy cameras, bug detectors, security systems or body worn cams. If you'd like to find out more information about webcam surveillance software used to control nanny cams, then check out Vedosoft website.
Large companies use professional security systems along with already built in (embedded digital video recorder or PC based DVR soft) spy camera control software. But what about smaller guys? Do you also have to spend thousands of dollars for professional spy security system and software to feel safe and secure in your house? And the answer is not necessarily.
Webcam for Spying Purposes
You have the ability to use your webcam (connected to your PC) as a surveillance tool. And to control it, all you need is inexpensive webcam surveillance software. As a matter of fact, such software allows you to connect more than one camera. It can display as much as 16 webcam views on your computer screen.
Moreover, webcam surveillance software even allows you to detect motion and start capturing an event within milliseconds. This means that you don't have to keep your webcam surveillance software turned on all the time in order to secure the area. By using motion detection webcams, you can also save your computer's HDD (hard drive) space.
You know, video takes a lot of hard drive space. Non stop recording for 24 hours can cost you 1GB of HDD space a day. Well, it depends on the chosen image quality. Lower quality images will require less bandwidth. Also, if you set lower FPS (frames per second), then you'll save even more HDD space.
But if you have a large HDD (like 160GB or more), then there's nothing to worry about.
What to Look for in Webcam Surveillance Software?
Before you decide to order webcam surveillance software, there are a couple of things to consider. Let's take a look at some of the features of webcam software that you should seriously consider, ok.
Audio Capturing - Does your webcam surveillance software have audio capturing option? If not, then you should consider that carefully. If you want to record a conversation, it's crucial.
Compressed Files - Does your webcam software compress video files? If not, then the space of your HDD might fill up quickly. Try to search for software that compresses the video without losing its quality.
Remote Access - This is very important. If you leave your webcam to record the area, you should have the ability to access your webcam's view via internet connection. This is very neat function that is absolutely must in webcam software.
Motion Detection - We've already mentioned that. Motion detection is also extremely important. You don't want to record the area when nothing's going on, right. So make sure that motion sensing is enabled in your software.
Alert Options - Does the webcam surveillance software have an alert option? Some webcam software alert when they detect something. They can alert via email or even dial a phone number. You should seek for this feature, because it's very neat.
Multiple Webcams - Can your surveillance software record a live view from multiple web cameras? 2, 4 or 16? If you want to connect more than one camera to your PC, then multiple webcam support is absolutely must in the software you choose.
Stealth Mode - Does the webcam software run in stealth mode? Stealth mode means that nobody can see if the software is running or not. Not even if they Press "Ctr+Alt+Del" and look at Windows Task Manager!
Look for webcam surveillance software that allows you to do all or at least most of the functions mentioned above. If your software isn't capable of detecting motion, doesn't have alert option, doesn't have audio recording options, then search for a better solution.
In Conclusion
Webcam software (for spying or home protection purposes) combined with a few inexpensive webcams, can definitely serve as a basic home security system. You can put your webcams in the most important places and have your PC to record each camera's view. And if motion sensors detect something unusual, they can alert you via email or phone.
However, if you're really looking for quality and all-in-one solution for professional home protection, then a more powerful DVR security system with multiple spy cameras could be your best shot. Such systems cost over thousand dollars, but they're ideal for quality home or office protection.
Author Bio
Dan Crane offer free tips and article about spy cameras, bug detectors, security systems or body worn cams. If you'd like to find out more information about webcam surveillance software used to control nanny cams, then check out Vedosoft website.
Practical Use of Open Source Code Software
Labels:
computer system,
computer syster,
software
As we started the project of our web site, we knew that the proprietary software costs would be too high for our financial resources. Our only option then was to make use of Open Source Code softwares.
However, within the Open Source Code there are lots of softwares to choose from, and it´s up to the system analyst/programmer to pick the ones that best suit the project goals.
In our case, we picked Linux as our operating system. However we faced a big question: Which Linux distribution ? There are dozens of linux distributions, each one with specific advantages, sometimes with or without paid services.
We chose linux Slackware because we thought that it would suit better our needs, in terms of stability and reliability. Slackware is a conservative distribution, meaning that it only offers in its distribution package kernel versions and third party libraries, once it´s been proved to be stable and reliable. As a result, Slackware is one the most stable Linux operating system on the market. If the user wishes the most recent Linux kernel and libraries, we recommend to look for a different distribution.
Another reason for us picking Slackware, was because of its text interface, which at the beginning may become a bit difficult, in the long run however it offers a better understanding of the Linux environment. This way most of Slackware configurations are done thru text scripts.
Once it was set the operating system, we picked Apache as our web server. Apache is one of the most popular web server in the internet. For server programming language, we chose PHP. Also, a very popular programming language. Our experience with Apache/PHP proves that this setup is very reliable, working extremely well in our production environment. For workstation programming language, we chose javascript, which besides of having a simple syntax, it offers lots of resources.
Apache web server is really a complete web server. Also, it can become very complex with many configuration setups.
For our database, we picked Postgresql. This database has been made available to the public for more than 15 years, and besides of being well debugged, it offers so many resources that it has become one of the best database options from Open Source Code softwares. Extremely reliable, Postgresql has reported cases where there have been databases in production with over 4 terabytes. Besides all of that, Postresql is not the most popular Open Source Code database. A matter of marketing ? Probably.
As for the programming language PHP, we had to use an object oriented application structure. There are many PHP application structures being offered with Open Source Code license. Object oriented application is very important, because it makes programming very easy and scalable up to the point where the system may grow without many problems. Also, it helps to keep PHP code separated from HTML, with the help of some specific libraries, such as Smarty. We make use of Smarty library and we believe that it is a very important resource, which can even make web pages faster thru the use of its cache functions.
Also a very important set of libraries worth mentioning for PHP systems, is the PEAR libraries. In PEAR web site, among the many libraries being offered, there are the database interface DB and the MAIL_QUEUE, which sends emails thru the use of database.
As we came to the end of our project, we had to use some sort of real time database replication. For that we chose the DRBD and Heartbeat libraries. The use of database replication is very important and should not be postponed. Just after 3 months our system got into production, our server hard disk became bad. Thru the use of DRBD/Heartbeat we were able to put the system back into production within seconds, without loosing any data. DRBD/Heartbeat replication is done thru the use of a lan network between the server and slave nodes.
Our project also makes use of ImageMagick (enlarge and reduce images), Iptables (firewall), Tsearch2(text search in portgresql) and Mon (linux monitoring tasks).
Also a very important library worth mentioning is the pseudo APC compiler for PHP. Speed is always a critical factor for internet sites.
Our web site is already in production and based upon our experience we can say that the Open Source Code softwares we picked, proved to be extremely reliable and stable. Open Source Code softwares can certainly be an excellent option for developing web sites.
However, within the Open Source Code there are lots of softwares to choose from, and it´s up to the system analyst/programmer to pick the ones that best suit the project goals.
In our case, we picked Linux as our operating system. However we faced a big question: Which Linux distribution ? There are dozens of linux distributions, each one with specific advantages, sometimes with or without paid services.
We chose linux Slackware because we thought that it would suit better our needs, in terms of stability and reliability. Slackware is a conservative distribution, meaning that it only offers in its distribution package kernel versions and third party libraries, once it´s been proved to be stable and reliable. As a result, Slackware is one the most stable Linux operating system on the market. If the user wishes the most recent Linux kernel and libraries, we recommend to look for a different distribution.
Another reason for us picking Slackware, was because of its text interface, which at the beginning may become a bit difficult, in the long run however it offers a better understanding of the Linux environment. This way most of Slackware configurations are done thru text scripts.
Once it was set the operating system, we picked Apache as our web server. Apache is one of the most popular web server in the internet. For server programming language, we chose PHP. Also, a very popular programming language. Our experience with Apache/PHP proves that this setup is very reliable, working extremely well in our production environment. For workstation programming language, we chose javascript, which besides of having a simple syntax, it offers lots of resources.
Apache web server is really a complete web server. Also, it can become very complex with many configuration setups.
For our database, we picked Postgresql. This database has been made available to the public for more than 15 years, and besides of being well debugged, it offers so many resources that it has become one of the best database options from Open Source Code softwares. Extremely reliable, Postgresql has reported cases where there have been databases in production with over 4 terabytes. Besides all of that, Postresql is not the most popular Open Source Code database. A matter of marketing ? Probably.
As for the programming language PHP, we had to use an object oriented application structure. There are many PHP application structures being offered with Open Source Code license. Object oriented application is very important, because it makes programming very easy and scalable up to the point where the system may grow without many problems. Also, it helps to keep PHP code separated from HTML, with the help of some specific libraries, such as Smarty. We make use of Smarty library and we believe that it is a very important resource, which can even make web pages faster thru the use of its cache functions.
Also a very important set of libraries worth mentioning for PHP systems, is the PEAR libraries. In PEAR web site, among the many libraries being offered, there are the database interface DB and the MAIL_QUEUE, which sends emails thru the use of database.
As we came to the end of our project, we had to use some sort of real time database replication. For that we chose the DRBD and Heartbeat libraries. The use of database replication is very important and should not be postponed. Just after 3 months our system got into production, our server hard disk became bad. Thru the use of DRBD/Heartbeat we were able to put the system back into production within seconds, without loosing any data. DRBD/Heartbeat replication is done thru the use of a lan network between the server and slave nodes.
Our project also makes use of ImageMagick (enlarge and reduce images), Iptables (firewall), Tsearch2(text search in portgresql) and Mon (linux monitoring tasks).
Also a very important library worth mentioning is the pseudo APC compiler for PHP. Speed is always a critical factor for internet sites.
Our web site is already in production and based upon our experience we can say that the Open Source Code softwares we picked, proved to be extremely reliable and stable. Open Source Code softwares can certainly be an excellent option for developing web sites.
So You Think You Know CRM Software?
Labels:
hardware,
internet,
progamming,
software
A year ago if someone asked me if I knew my way around the CRM Software Industry I would have confidently said yes, however, as it turns out the old saying the more you learn the more knowledge you realize you lack, is true. When talking about the CRM Software Industry it is almost impossible to actually say that you know it inside out since there are so many CRM vendors around the world, all developing their technologies at such a rapid pace. As if it wasn't hard enough for a company to make a decision regarding; what they require, how it can help their business and so on, these technological advancements are always followed with a marketing campaign each speaking of how much this new feature or functionality will help you.
So the question stands at, you think you know CRM Software? This is difficult to answer with all the hype surrounding the industry combined with the relative youth of Web-based CRM and the large number of vendors. It is also difficult to produce a linear comparison since each vendor has their own set of terms and names for features. So where do you begin? You can learn the basics of Web-based CRM Software fairly easily with a quick search on Google, however I would like to mention a few points that are more difficult to uncover; the hidden costs associated with purchasing CRM Software, what to avoid, how your CRM can go beyond simply contact management and where the industry is going.
When a company decides it's time to make the move to Web-based CRM Software they should first develop a plan on how they expect this new implementation to boost their companies productivity and revenue. The largest roadblock in achieving a fast ROI is all the hidden costs that are not clearly listed on vendor's web sites. In researching to develop a comparison of some of the major players in the CRM world including Salesforce, Netsuite and Salesboom.com, the majority of my time was spent researching pricing for different platforms, upgrades, implementation, customization and customer support. Salesboom was actually the only one at the time to have a page with their pricing listed clearly.
To just go out and purchase a CRM Edition and think you are done is nowhere near the truth, this is just a base point from which pricing begins. This leads me into what to avoid when seeking your future CRM Software. What you need to look into and ask questions about is; storage limits and the cost of additional storage, maximum number of custom tabs & fields, maximum number of applications you can add, this being particularly relevant for Salesforce, and any other limitation which could later force you to upgrade.
If you have implemented a CRM Software Solution and reached any of these mentioned limitations I'm sure you can vouch for my statement that it comes at a great cost. What is often the case is that the edition a company is currently working with is doing a great job but for example they have reached their storage limits. An edition upgrade for a company with roughly 750 users can amount to around 2 million dollars above what they were already paying. With this upgrade of course comes more features and functionality however they are features and functionality which will not increase your ROI simply because your company doesn't need them.
Now that the buyers beware and the negatives are out of the way we can focus on the positives. When you implement your new Web-based CRM you have just knocked down all the walls separating your departments or office's, no matter their location and you did it in real-time. Once up and running your CRM goes far beyond contact management software with vendor's now integrating front and back office functionality. Netsuite has a strong back office, which makes sense knowing their background in back office ERP solutions; however I find their SFA or front office not to be up to the standards of some others. Salesforce and Salesboom.com both offer a well rounded CRM solution for companies of all sizes, between these two it really comes down to price.
With more than just contact management capabilities CRM Software is a great tool for your; marketing department with in depth campaign and lead management tools, your customer service department since a complete history of all clients and cases are a mouse click away, your back office including inventory, billing & invoicing by taking advantage of real time workflow processes and of course your sales force with features like escalation rules or in more recent times offline and mobile editions.
Today CRM Software vendors are coming out with Offline and Mobile Editions giving new ways to never lose contact with the office. This brings us to the future of Web-based CRM Software, where is it going? Well over the past year we have seen great advancements with the use of AJAX, or as it's known to the tech world, Asynchronous JavaScript and XML. This code underneath your CRM Software eliminates the need for you to refresh your web browser whenever you make a change. This can be seen in some social networking sites, a popular one being facebook. Here AJAX is used to allow for drag and drop customizations to appearance and the arrangement of applications. The idea is the same with CRM Software, a simple down mouse click and drag will allow you to customize the appearance of your dashboard without an IT department, so you can focus on the information most relevant to you.
The other benefit that AJAX will bring us in the future when combined with faster internet speed is the elimination of load time, maybe not completely but at least the majority of it. This sort of functionality is now only seen with On-premise software since all information is stored within your computer or server you don't need to wait for the internet to download any data. AJAX comes into play here since you don't require a browser refresh you can continue working while only that portion of the web page is reloaded. I predict that the gap between Web-based and On-premise CRM Software will be much smaller by the end of 2008 and we will see the same trend with businesses leaving their On-premise for Web-based CRM, like was seen in 2007.
So the question stands at, you think you know CRM Software? This is difficult to answer with all the hype surrounding the industry combined with the relative youth of Web-based CRM and the large number of vendors. It is also difficult to produce a linear comparison since each vendor has their own set of terms and names for features. So where do you begin? You can learn the basics of Web-based CRM Software fairly easily with a quick search on Google, however I would like to mention a few points that are more difficult to uncover; the hidden costs associated with purchasing CRM Software, what to avoid, how your CRM can go beyond simply contact management and where the industry is going.
When a company decides it's time to make the move to Web-based CRM Software they should first develop a plan on how they expect this new implementation to boost their companies productivity and revenue. The largest roadblock in achieving a fast ROI is all the hidden costs that are not clearly listed on vendor's web sites. In researching to develop a comparison of some of the major players in the CRM world including Salesforce, Netsuite and Salesboom.com, the majority of my time was spent researching pricing for different platforms, upgrades, implementation, customization and customer support. Salesboom was actually the only one at the time to have a page with their pricing listed clearly.
To just go out and purchase a CRM Edition and think you are done is nowhere near the truth, this is just a base point from which pricing begins. This leads me into what to avoid when seeking your future CRM Software. What you need to look into and ask questions about is; storage limits and the cost of additional storage, maximum number of custom tabs & fields, maximum number of applications you can add, this being particularly relevant for Salesforce, and any other limitation which could later force you to upgrade.
If you have implemented a CRM Software Solution and reached any of these mentioned limitations I'm sure you can vouch for my statement that it comes at a great cost. What is often the case is that the edition a company is currently working with is doing a great job but for example they have reached their storage limits. An edition upgrade for a company with roughly 750 users can amount to around 2 million dollars above what they were already paying. With this upgrade of course comes more features and functionality however they are features and functionality which will not increase your ROI simply because your company doesn't need them.
Now that the buyers beware and the negatives are out of the way we can focus on the positives. When you implement your new Web-based CRM you have just knocked down all the walls separating your departments or office's, no matter their location and you did it in real-time. Once up and running your CRM goes far beyond contact management software with vendor's now integrating front and back office functionality. Netsuite has a strong back office, which makes sense knowing their background in back office ERP solutions; however I find their SFA or front office not to be up to the standards of some others. Salesforce and Salesboom.com both offer a well rounded CRM solution for companies of all sizes, between these two it really comes down to price.
With more than just contact management capabilities CRM Software is a great tool for your; marketing department with in depth campaign and lead management tools, your customer service department since a complete history of all clients and cases are a mouse click away, your back office including inventory, billing & invoicing by taking advantage of real time workflow processes and of course your sales force with features like escalation rules or in more recent times offline and mobile editions.
Today CRM Software vendors are coming out with Offline and Mobile Editions giving new ways to never lose contact with the office. This brings us to the future of Web-based CRM Software, where is it going? Well over the past year we have seen great advancements with the use of AJAX, or as it's known to the tech world, Asynchronous JavaScript and XML. This code underneath your CRM Software eliminates the need for you to refresh your web browser whenever you make a change. This can be seen in some social networking sites, a popular one being facebook. Here AJAX is used to allow for drag and drop customizations to appearance and the arrangement of applications. The idea is the same with CRM Software, a simple down mouse click and drag will allow you to customize the appearance of your dashboard without an IT department, so you can focus on the information most relevant to you.
The other benefit that AJAX will bring us in the future when combined with faster internet speed is the elimination of load time, maybe not completely but at least the majority of it. This sort of functionality is now only seen with On-premise software since all information is stored within your computer or server you don't need to wait for the internet to download any data. AJAX comes into play here since you don't require a browser refresh you can continue working while only that portion of the web page is reloaded. I predict that the gap between Web-based and On-premise CRM Software will be much smaller by the end of 2008 and we will see the same trend with businesses leaving their On-premise for Web-based CRM, like was seen in 2007.
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